"He just kept working and promised I would be up and running - which I was. He did an outstanding job and I am so impressed! Everyone should have Integra for their provider!" Deno
"The installer that came to my home was awesome (I really mean this). He was here as scheduled and very professional and courteous. He took a few minutes to explain to me how the new DSL/Phone box worked and ensured I had a good connection to the DSL Modem. I appreciated that!" Joel
"Great follow up to assure concerns were resolved. Hard to find this type of professional service anymore. Keep up the good work. I am impressed so far. Thank you!" Jeffery
"My contact with sales to set up service was flawless. She explained different options to me for the services I requested and sure enough, when the bill arrived it was exactly as explained to me." Joel
"Customer Service is absolutely the best!" Sally
Because Integra places technicians, account managers and customer care professionals in your market, we are able to quickly address your questions and concerns. In fact, on average, Integra resolves over 90 percent of all customer questions on the first call. Technical support engineers monitor Integra's state-of-the-art network 24 hours a day. No matter when you call, an experienced professional will always answer, ready to help.
Businesses and residential customers rate reliability as the most important factor in choosing a voice and data communications provider. To ensure clear, fast and dependable service, we actually own and maintain our own network instead of reselling another carrier's service. This investment enables us to control the quality and reliability of service to our customers.
When you call Integra Telecom, a real person will answer the phone - not an automated voice recording system. And, in most cases, the person on the other end of the line will be located in the same service area as your home or business. We're not just in your time zone, we're in your neighborhood. It's this unique, locally-based service model that has earned Integra the industry's best service ratings and highest level of customer loyalty.